The Writing Docs

Many organizations call us complaining about their team's writing and blame it on poor grammar. But knowing where to put a comma or how to make the subject and verb agree isn't the issue: the issue is that your team doesn't think about writing strategically. 

Effective documentation requires time and space: time to think critically about the writing problem and ways to solve it and space to consider options to meet readers' needs and expectations. Too many organizations. however, expect their teams to produce effective documentation quickly and that's a problem.
Listen to our cohosts discuss ways that organizations can help their teams write more effectively by giving them the time and space they need.
 

 Many organizations overlook the importance of having an effective review process in place; a poor review process creates bottlenecks, can lower employee morale, and often doesn't result in "better" documents. Listen as our cohosts  discuss the importance of an effective review process and how to create one. 

Scott Hanselman discusses what writers and businesses need to know about artificial intelligence (AI), how to build a community, and tackles the BIG question.

How do you give good writing feedback? How do you give writing feedback that doesn't take forever to give? How do you give writing feedback that actually makes a positive difference in your team's writing?
 
Listen to expert Elizabeth Preston, Executive Consultant at Hurley Write, explain.

Clear writing isn't easy, but it's crucial for growing as a business, surviving in the business world, and developing a community and following on social media. So, why do people struggle with clear writing and messaging? Why is clear writing so hard and what can you do to improve your writing and messaging as a business and as an individual? How can you improve your social media presence, communication style, and writing?
 
Erica Breuer reveals how to craft clear messages that will actually work for businesses’ social media platforms.

Too many people believe that writing is subjective when the reality is that it's not! Effective writing is based on science. Learn more from expert MJ Hurley, an executive consultant at Hurley Write. 

If your organization is like most, measuring time and money lost to poor writing and reviewing isn't a "thing." You assume that poor writing is just "part of the job" and that reviewers are consistently reviewing and providing actionable feedback. What we've found is that lack of standards and/or processes for writing and reviewing could be costing you money, time, and lost opportunities. 

Michael Hoagland, Founder and President of Hoagland Management and Consulting, LLC, talks about some of the communication pitfalls he's experienced during his career. 

Taking the time to analyze your readers is crucial, yet many professionals don't how to do it or how to do it so it matters. Listen to our panel of experts discuss the why and how of analyzing your readers.